Frequently Asked Questions

last updated: 09.03.2020

Below, we’ve listed the most common questions about Nomad Cruise including everything from the preparations, cost of the event to the refund policy and more, giving you all the information you need about participating in Nomad Cruise and what to expect at the event.

How much do tickets cost?

The ticket prices depend on the route and on the type of cabin you choose. Prices start at around €1200 and include your cabin, all meals and drinks, conference program and reunion program. We promise there is no other conference out there, offering so much value for such a price:)
In general we recommend you to book a shared cabin. You’re not only gonna save some bucks this way, but will also get a great roomie to share the experience with. Also, as we have limited cabins, the more shared cabins you book, the more amazing people we can bring on board.
Keep in mind that the earlier you purchase the ticket, the more it helps us plan, make deposits and organize the wonderful journey we have in store for you. This is why ticket prices will increase during our sales process as more tickets are sold.

 

Who is the Nomad Cruise for?

We are looking for creative, productive and passionate people at different stages of their digital nomadism/remote working. Nomad Cruise is for beginners as well as for pros because we believe that we all have different talents and we can all learn from each other.

We always have a heterogeneous group concerning age, gender, nationality, experience, skills and interests, yet homogenous concerning open-mindedness and choice of the nomadic/remote working lifestyle.

If you haven’t booked yet and want to join us on our next cruise, please do so soon. Keep in mind that chances to get better deals are higher if you book early.

What happens after my booking?

To book your spot, select your favorite cabin type on our booking page, fill out the form and pay the deposit to confirm your booking. This tells us that you really mean it. The deposit is 20% of your ticket price and non-refundable.

The full ticket price only needs to be paid 60 days before departure. Once you fully paid for your ticket, we send you a confirmation along with your final invoice.

You will receive your boarding pass 1-2 weeks before departure. Please print out your tickets for check-in.

Where is the next cruise leaving from?

You can join our next Transatlantic trip in two ports: boarding will be possible in both Cartagena (Colombia) and St.Maarten, depending on availability. Please note, that the official program will only start in St.Maarten.
The departure dates are the following:
  • Cartagena: 18 April
  • St.Maarten: 21 April
You can easily select your preferred port from a drop down menu during booking. The additional cost for embarking in Cartagena will be displayed in our shopping cart.
Should you decide to change the city of departure after you already booked your spot, you can do so without any additional admin fee for one week – afterwards we’ll have to charge a €50 extra fee.

Is the ticket for the cruise tax deductible?

Yes! Many participants have used it to reduce their taxes. How much you can deduct in the end depends on your country and tax advisor.

What is included in the ticket price?

  • A cruise for the given itinerary including all port fees, taxes and service charges
  • Accommodation in the cabin type of your preference
  • All meals & Drinks
  • Access to our private venue on board, where most of the Nomad Cruise program takes place
  • Meet-ups at the departure and arrival destinations
  • Access to our Nomad Cruise Alumni community (after the cruise)

What is NOT included in the ticket price?

Not included in the price are:

  • Airfares
  • Visa fees
  • Wifi (more info below)
  • Island excursions
  • Other additional services like premium brand drinks, spa or laundry

Are the excursions included in the ticket price?

Some of the excursions are free, for others we will ask you to pay an extra fee if you wish to participate. More details will follow later but we can already promise that we won’t leave you without a program on any of the trip-days.

How do I pay for my ticket?

Your booking is only secured after paying 20% of your ticket price as a non-refundable deposit. You will receive a confirmation email of your booking, including a link to pay the outstanding amount. Please pay the full amount at the latest 60 days prior to departure.

We offer you 3 options to pay the outstanding balance:

1. Bank transfer – transaction fee within the EU is 0%
Please make sure that you refer to your order number in your transfer.
NAME: WebWorkTravel Gmbh
BANK: Kreissparkasse Halle
IBAN: DE60 4805 1580 0000 0606 24
BIC: WELADED1HAW

2. Transferwise – transaction fee is 1%
Please make sure that you refer to your order number in your transfer.
BUSINESS E-MAIL: info@nomadcruise.com 
BUSINESS NAME: WebWorkTravel Gmbh
ADDRESS: Am Laibach 17c, 33790 Halle, , Germany
BANK: Kreissparkasse Halle
IBAN: DE60 4805 1580 0000 0606 24
BIC: WELADED1HAW

3. Credit card – transaction fee is 2-3%

If you would like to pay by credit card and you can’t find the payment link in your booking confirmation, simply send us an e-mail to info@nomadcruise.com and we will resend it to you.

Do you have a refund policy?

If for some reason you can’t make it on the cruise, you can cancel your ticket by simply sending an email to info@nomadcruise.com.

The following conditions apply to cancellations and booking changes for the trip:

> 60 Days: Deposit is held as cancellation

60 – 30 Days: 33% of the tour price is held as cancellation

29 – 19 Days: 67% of the tour price is held as cancellation

18 – 0 Days: 100% of the tour price is held as cancellation

Tickets are not for resale.

Do you have an affiliate program?

Yes! We believe that great people know great people, so we would like to encourage you to invite your friends for this journey of a lifetime.

Once you booked your spot, we will tell you everything you need to know about how to get your friends on board.

Can I bring my partner/family along?

You are welcome to bring your partner/family along and share your cabin with them. You can choose a cabin with either a large double bed or two separate beds.

You can share a cabin with up to 4 people. Children under the age of 2 can join for free, and children between 2-18 years can join for a discounted price. Simply send an email to info@nomadcruise.com if you would like to book for your family.

Remember that the minimum age to join the cruise is 6 months on shorter, and 1 year on longer itineraries (please check with us before you book).  In the case of Transatlantic cruises or cruises with three or more days of navigation without landing at a port, the minimum age to travel will be at least twelve months on the scheduled day of embarkation.

Women who are pregnant beyond week 22 cannot join the cruise.

Can I share my cabin with other participants?

We do offer shared cabins with another Nomad Cruise participant. Each cabin can have a setup with two separate beds. By providing shared cabins, we can get more people on board, and you can save costs for your ticket at the same time. You can either make a suggestion of who you would like to share your cabin with or we will choose another lovely participant of the same sex for you.

Can I upgrade/downgrade my cabin?

If you want to upgrade your cabin, you have to do so at least 40 days before the cruise departure date without any extra charges, depending on availability. Downgrades are unfortunately not possible. To request a change, simply send an email to info@nomadcruise.com, and we’ll be happy to help you out.

Coronavirus

With regards to the recent Coronavirus outbreak, the tour operator Pullmantur has implemented a very thorough screening procedure to ensure the safety of their passengers and crew members.

They will deny boarding (regardless of nationality) to:

  1. Any guest who has traveled from, to or through mainland China, Hong Kong, Macau, Italy, Iran and South Korea within 15 days prior to departure.
  1. Any guest who has come in contact with anyone 15 days prior to travel to mainland China, Hong Kong, Macau, Italy, Iran and South Korea. The Centers for Disease, Control and Prevention characterizes contact with an individual as coming within 2 meters of a person.
  1. Any person who within 15 days prior to embarkation, has had contact with, or helped care for anyone suspected or diagnosed as having COVID-19, or who are currently subject to health monitoring for possible exposure to COVID-19.

There will be mandatory specialized health screenings before embarking performed on:

  1. Any person who reports feeling unwell or displays flu-like symptoms.
  1. Any person who has traveled from, to or through Japan or Thailand in the 15 days prior to embarkation.
  1. Any person who is uncertain about contact with individuals who have traveled in the 15 days prior to embarkation from, to or through mainland China, Hong Kong, Macau, Iran, Italy, South Korea, Japan, or Thailand.

In some cases, guests presenting certain symptoms in the specialized health screenings may be denied boarding.

Additional restrictions may be imposed based on local circumstances. For example, certain countries may deny visas or prohibit entry based on travel history or nationality.

Pullmantur has rigorous medical protocols in place to help passengers and crew members who feel unwell while sailing. Their protocols include professional medical treatment, isolation of unwell individuals, intensified ship cleaning, air filtration and sanitization procedures, among others.

Just like Pullmantur, we are constantly monitoring the developments and will adjust our measures according to the authorities’ advice. Please follow the guidelines established by the competent sanitation authorities at all times with regards to COVID19 in your place of residence and plan your travel itinerary with the most recent restrictions in mind.

Passport and visa requirements

Nomad Cruise cannot be held liable for insufficient travel documents.

All passengers, including children and babies, must have their personal documentation (passport, visas or national identification document) in order according to the country or countries we are going to visit. You must research if with your nationality you need a visa for any of the stops of the given itinerary. To research visa requirements we recommend VisaHQ.

All passports must be valid for at least 6 months after arrival.

Insurance

Nomad Cruise does not provide insurance with your ticket. You are obliged to insure that you have sufficient health, travel and accident insurance coverage.

Emergency

If anything goes wrong, don’t worry! Our excellent customer support department will get back to you soon, and you can always get in touch with us under info@nomadcruise.com. Please pass this email address on to your family in case you like to go on a digital detox but want to make sure they can contact us in the case of emergency.

Do you have advice on booking our flights?

You will have to make your own flight arrangements to our start and from our final destinations. To start your research, we can highly recommend Kiwi or Google Flights.

When should I arrive before the cruise?

Most cruisers will arrive to the departure city 1-3 days before the cruise starts. One day before departure we organize a welcome party and two days before departure an exclusive dinner for all speakers which are not to be missed!

If you can only make your way to the departure city on the day of departure, we recommend arriving early that day so you can make it to the ship in time. We recommend having a printed version of your boarding documents on hand, as you might be asked to show them when entering the port territory.

If you check in early, you can have free lunch on board.

Any suggestions about accommodation in the city of departure?

We recommend staying close to the port, if you arrive just a few days prior to departure. We will also make some recommendations for accommodation or you can find people in our Facebook group that we open 30 days before departure to share your accommodation with.

Are there any luggage restrictions?

You may bring as much luggage on board as your flight company allows you to. You can’t bring your pet, your car or your bike. You will check your luggage in during check-in. It will then be dropped in front of your cabin door.

What to bring?

We have been on eight cruises by now, and they all have been a little bit different. Our recommendations are based on our experience, and obviously, you know best what you will need on top of that.

For the Conference

  • Bring your own pens and paper. Yes, we’re all super digital and stuff, but honestly, taking notes on paper sometimes is just more convenient.
  • Bring your own power adapters (Type B and Type C)
  • Bring a multi-socket.
  • Bring all the material you may need for a meetup or mastermind session. We will provide the material for speakers of the curated program.

For Cruise Life

  • Bring jackets, wraps or thin scarves for the evening jam sessions on board.
  • You can wear what you wish to wear, however after 7 pm they don’t allow flip flops or bathing shorts in the restaurant. There will be at least one Captain’s Dinner, where many of the general passengers will dress up more or less glamorously. You choose whether or not you want to go all suit and tie or cocktail dress.
  • There have been themed nights before. ‘All white’, ‘Tropical’, ‘Pirates’, ‘Rock’n’Roll’, ’70s’ and so on. We usually don’t stick to the rules more than necessary, but if you really care: prepare for this.
  • Bring one or two swimsuits. With all the networking and socializing and conference going on, you will enjoy some downtime at the pool.
  • Bring sunscreen.
  • Bring your own meds. We are not allowed to give out any medication. We recommend a carry-on pharmacy with bandaids, cold-meds, Ibuprofen, Voltaren, motion sickness meds, and the like. Bring hand sanitizer. Pullmantur puts up dispensers as well, and we highly encourage using it. In a narrow space like a boat, germs spread quickly, and it’s on you to do what you can to stay healthy. For the female members of the group, we recommend bringing tampons. Everything you have to buy on board will be ridiculously expensive. And parents: bring enough diapers.
  • Bring books, music, small board games.

How to connect with fellow cruisers before the trip?

We will start the official trip-related Facebook group a month before departure. In this group, you guys can connect, exchange travel plans, and get in touch with the workshop organizers.

Meals

The on board meals are included in your ticket. You can expect a wide variety of food during meal times with many options for vegans and vegetarians.

  • Buffet in the morning (fruit, cereal, eggs, variation of bread, pancakes, sausages and more)
  • Buffet for lunch (salad bar, variety of fish, meat, vegetables and desserts)
  • Dinner a la carte or buffet style

For snacks, the Grill is open every day.

If you are vegan or have any allergies, please let us know beforehand, so we can communicate this to the ship.

Drinks

All basic drinks on the cruise are included. However, if you prefer more high end brands, you can book a premium package for an additional daily fee online before departure, or on board at the reception.

1) All Inclusive: no extra charge

Water, Soft Drinks, Beer, Cafe, Spirits, Cocktails

Included brands or similar: Coca Cola, Miller, Stolichnaya, Bacardi, Captain Morgan, Beefeater, Gordons, Ballantines, Martini. Premium brands and cocktails can be purchased for 1-3 € each.

2) All Inclusive + Premium Brands:

Same as above + premium brands like Red Bull, Bombay, Johnny Walker, Chivas Regal, Kahlua

Are there any additional charges?

Keep in mind that additional charges apply for selected on board services such as Wifi, SPA packages, casino, laundry and the a la carte restaurant. However, most services on board are free of charge.

How is the WIFI?

Let’s say that the Wifi quality is not exactly fiber optic. We faced a different situation on each trip, so it’s hard to make a general statement. We recommend being prepared. Don’t expect anything – appreciate everything is pretty much the ideal strategy here.

While this sounds like a total downer, we were surprised to learn that a large number of participants used our cruises for a digital detox. They only ever logged in during island stops and other than that kept their devices off. They reported a positive change in their behavior, increased their level of relaxation, and many said that it felt like the first true vacation in years.

On the European itineraries, we cruise close to land and stop frequently at amazing places, which also means that roaming and/or reliable Wifi is available whenever we are on land.

How much is the WIFI?

Satellite Internet doesn’t come cheap, which is why we recommend a digital detox, focused on making connections with those on board. All those who do, usually feel relaxed for the first time in a very long time and are really able to get stuff done, as they aren’t distracted by incessant emails or Facebook notifications.

For those who cannot live without it, you’re looking at about €50-€70 for 250 minutes. There is also an unlimited Wifi plan available, and you can get online for about €12-€15 per day. To get the unlimited pack, you will have to pay the €12-€15 per day for each day of the cruise from the first day you buy it until our arrival and can only access the Wifi with one device at a time. Prices are subject to change and examples out of our experience.

What's a typical day like on Nomad Cruise?

One of the fun things about Nomad Cruise is that there is something different going on every day. In the beginning, we focus a lot on breaking the ice between our 300 participants. While that’s not too hard,  as they are carefully selected through our application process, it’s an important part to develop the community vibe early on.

We start the days with a big breakfast, then our curated conference program begins with talks, different workshops and mastermind sessions. These can be inspirational events or full-on business oriented. There are sessions on SEO, programming, marketing, finance but also on breathing, relaxation, relationships and balance. Talks are open to the entire group, while workshops are limited to smaller groups to make them engaging and more hands-on.

We use the late afternoons for meet-ups, mastermind sessions, relaxation by the pool or to make use of the leisure facilities on board, go to the gym, for a run or play basketball. Everybody can organize their own events at this time, and the outcome is often mind-blowing.

In the evening we meet again for dinner, which is usually wild with all the stories people have to tell about their days.

What will be the program on land days?

On land days, team up with new nomad friends to try the cuisine, discover the picturesque landscapes and immerse yourself in the local culture at each of our stops. Some of the excursions we organize come for an extra fee, but there will always be a free option to explore these beautiful places. We have amazing plans and ideas for special activities every day.

How to organize a talk or workshop?

As a crowd-oriented business, we believe in the power of a sharing community, and if you feel like you have something to say, we highly encourage you to hand in a proposal. We are proud that our conference is based only on the contributions made by our participants.

Once you booked your spot on the cruise, we’ll ask you to fill out a survey so that we can learn more about your interests and skills. Then our program manager will be in touch with you to discuss the different options for your contribution.

If you’re a bit insecure about the ifs and hows, get in touch with us (program@nomadcruise.com).

Are there going to be other people on board besides our group?

Yes, we are not the only ones on the ship. Most program will take part in our private venues though.

All these days on a ship. Isn't that boring?

You mean with all the workshops, talks, meet-ups, masterminds, acrobatics, meals together, chilling by the pool, meditating in the sunrise, listening to impromptu jam sessions, starting new businesses, exploring islands? Well…No!

What happens after the cruise? Is the trip over or do people continue to travel together?

We suggest not to make early flight arrangements for the day of arrival, because disembarkation can take a while. In general we can encourage you to stick around at least one week after the cruise and discover amazing destinations together with us.

As we always say, Nomad Cruise is really just the beginning. After our arrival, everything changes. Suddenly you have a global network of new friends, new potential business partners, travel companions, and soulmates. Many team up and travel together or meet in different places. We will also organize some informal meet-ups within the first 4 weeks after our arrival. More information on our plans will follow but we can already recommend to stay for a few weeks after our arrival if it suits you calendar!

Can’t find what you’re looking for?

No worries, we’re here for you. Please send a message to our customer service at info@nomadcruise.com – our colleague will answer any questions you might have.